Refer this article to know more information about creating custom paper size. In the Page Setup window, select the new custom paper size, and then click OK.Ĭhange print settings, if desired, and then click OK or Print to print the document. In the Paper Size section, type the dimensions of the custom paper in the Width and Height text boxes, and then set the margins, if desired. For example, if a custom paper size is named A4, then the existing A4 paper size is no longer available as a choice. Do not use an existing paper size name for any new custom paper size names because it overrides the existing preset. Use a different, unique name for the new custom paper size. In the Custom Paper Sizes window, click the plus sign to create a new paper size, double-click the default untitled name, and then type a new name for the custom paper size. ![]() In Paper Size, select Manage Custom Sizes. Load the custom-size paper into the paper input tray. However, Create a custom paper size and try printing. Try to print, scan, or fax, depending on your printer functionality. If your printer is supported, go to HP Printer Drivers for macOS and OS X Mavericks and later (in English) or HP Printer Drivers for OS X Mountain Lion and OS X Lion (in English) to try manually installing the drivers. If ‘Software is currently unavailable’ displays, click Cancel, then go to Printer and scanner software for macOS Sierra, El Capitan, Yosemite, and Mavericks (in English). If you are prompted to install software, click Download and Install to complete the installation. Selecting a Generic driver option from the Use menu can result in limited printer functionality.Ĭlick Add to add the printer to the list. See the Frequently asked questions in this document to resolve connection issues, try to add the printer again, then continue to the next step.Ĭlick the Use or Print Using menu, then select the name of your printer. If your printer is not listed in the Add Printer or Scanner window, make sure the printer is connected to the Mac with a USB cable, or that it is on the same wired or wireless network as your Mac. If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step. Once the printer is removed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step. Click the name of your printer, then click the minus sign to delete the printer. If your printer is listed, remove and re-add the printer to confirm communication and to make sure the correct driver is used. Do one of the following steps, depending on if the printer is listed or not. ![]() Try updating the drivers using apple software update and check if it helps.Ĭlick the Apple menu, then click System Preferences.ĭepending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.Ĭheck if the name of your printer displays in the Printers list. I have checked the specifications of your printer and your printer is very old and not an AirPrint compatible printer.Īs you running 10.13 on your MAC and since your printer is old there are no drivers available from HP. Have you tried printing using a different application does the issue persist? I understand you have issues printing A5 paper size from your printer. ![]() Hey there! bellmond, Welcome to HP forums.
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